Windscreen repair FAQs

  • Are your technicians fully trained?

    Yes, all Optic-Kleer repair technicians are fully trained to the Optic-Kleer standard, which means that they will offer you a professional repair and service. Optic-Kleer has always had very high standards since they have been repairing chipped windscreens since 1991.

  • Are your windscreen repair technicians franchised?

    All Optic-Kleer technicians are franchisees and have their own business. This means that they are all passionate about delivering the best possible service.

  • How do I look after my windscreen?

    Although windscreen chips are often unavoidable, there is still plenty that you can do to keep your windscreen in excellent condition. Here are some tips:

     

    De-icing
    When it's frosty outdoors, make sure you clear all ice and snow from your windscreen before you set off. Use a good de-icer and spray it from the distance recommended on the bottle. Before you use the scraper, wait a few seconds for the chemicals to work. Always use the scraper provided as any other makeshift scraper, particularly anything metal, can scratch the glass. Never pour boiling water onto the glass as the sudden change in temperature may cause your windscreen to crack.

     

    Wiper blades
    Windscreen wiper blades have a difficult job, particularly in poor weather. Generally, you should replace them at least once a year, or sooner if they start making a noise, leave smudges or streaks on the windscreen, or if they no longer are making proper contact with the windscreen. You can make the wiper blades last longer by removing leaves etc from your windscreen, rather than using the wipers. 

     

    Screen wash
    By using a good quality screen wash and always keeping it topped up, you will help to keep your windscreen clear all year.

     

    Driving and parking your car
    To help avoid stones flicking up and hitting your windscreen, keep your distance from the vehicle in front, give vehicles a wide berth when overtaking and slow down to let vehicles pass. If possible, park your car under shelter and in the shade, as this will help protect your windscreen from direct sunlight, bad weather and anything falling on it.

  • How long have you been in business?

    Optic-Kleer has been operating since 1991. 

  • Who should I contact if I have any queries?

    If you have any queries please contact Optic-Kleer’s customer service department from 9am until 5pm Monday to Friday on 01205 311132.

  • Should I just replace my windscreen?

    Apart from the much greater cost and time it takes to replace your windscreen, the factory seal on your windscreen can never be exactly duplicated with a windscreen replacement so you should always try to repair your windscreen first.

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Use Optic-Kleer for your windscreen repair

  1. Reliable

    Our trained operators repair your windscreen while you shop.

  2. Great Value

    A windscreen repair is cheaper than the excess for a windscreen replacement. However, you’re welcome to use your insurance, where your excess can be as little as £10.

  3. Convenient

    Over 300 locations nationwide with a repair taking as little as 20 minutes to complete.

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